Privacy Policy of www.acmedrugs.eu
This Website collects some Personal Data of its Users.
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Data Controller
Acme Drugs Srl - Via Portella della Ginestra 9 - 42025 Z.I. Corte Tegge - Cavriago (RE), Italy
Data Controller’s email address: info@acmedrugs.eu
Types of Data Collected
Among the Personal Data collected by this Website, either independently or through third parties, are: email; payment information; physical address; first name; last name; company name; Usage Data; Tracking Tools; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scrolling position; touch events; Data disclosed when using the service; date of birth; phone number; username; password; VAT number; tax code; country; state; province; postal code; city; billing address; street number.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed prior to the collection of the data.
Personal Data may be freely provided by the User or, in the case of User Data, collected automatically during the use of this Web Site.
Unless otherwise specified, all Data requested by this Web Site are mandatory. If the User refuses to communicate them, it may be impossible for this Web Site to provide the Service. In cases where this Web Site indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users in doubt as to which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or of other tracking tools - by this Website or by the Data Controllers of third-party services used by this Website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and warrants that he/she has the right to communicate or disseminate them, releasing the Data Controller from any liability towards third parties.
Method and place of data processing
Processing methods
The Data Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organisation of this Web Site (administrative, commercial, marketing and legal personnel and system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) appointed also, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions is met:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be allowed to process Personal Data without the User's consent or any of the other legal bases specified below, until the User objects ("opts-out") to such processing. This does not, however, apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
- the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
- processing is necessary to comply with a legal obligation to which the Data Controller is subject;
- the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official powers vested in the Data Controller;
- processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.
Place
The Data are processed at the Data Controller's operating premises and at any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the country where they are located. For further information on the processing location, the User may refer to the section on Personal Data processing details.
The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation governed by public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.
The User can verify whether one of the transfers described above has taken place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting it at the contact details given at the beginning.
Retention period
Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the User's consent, the Data Controller may keep the Personal Data for a longer period until such consent is revoked. In addition, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
Personal Data will be deleted at the end of the retention period. At the end of this period, therefore, the right of access, cancellation, rectification and the right to Data portability can no longer be exercised.
Purposes of Data Processing
The User's Data are collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Payment Management, Hosting and Backend Infrastructure, Traffic Optimisation and Distribution, SPAM Protection, Collection of Privacy Preferences, Registration and Authentication provided directly from this Website, Platform and Hosting Services and Display of Content from External Platforms.
In order to obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section 'Personal Data Processing Details'.
Personal Data Processing Details
Personal Data are collected for the following purposes and using the following services:
Payment Management
Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other means through external payment service providers. In general, and unless otherwise stated, Users are requested to provide payment details and personal information directly to such payment service providers.
This Website is not involved in the collection and processing of such information: instead, you will only receive notification from the payment service provider in question that payment has been made.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data processed: email; payment information; various types of Data as specified by the privacy policy of the service.
Place of processing: See Paypal's privacy policy - Privacy Policy.
Payment by bank transfer (this Website)
If the payment method chosen is a direct bank transfer to the current account indicated by this Website, the Data Controller will collect the User's payment data, i.e., the payer's current account number, the SWIFT code, the Bank and the payer's name. This data will be collected and processed exclusively in the context of the transaction and for billing purposes only.
Personal data processed: surname; physical address; payment information; first name; company name.
Hosting and backend infrastructure
These types of services have the function of hosting data and files that allow this Website to function, enable its distribution and provide a ready-to-use infrastructure to deliver specific functionalities of this Website.
Some of the services listed below, if any, may operate on geographically dispersed servers, making it difficult to determine the actual location where Personal Data is stored.
Aruba Business Hosting
The site is hosted by ARUBA BUSINESS s.r.l., P.I./C.F. 014970381, Via Gulinelli, 21/a - 44122 Ferrara- REA Fe-172751 - Ferrara Companies Reg. no. FE-2000-14180, the data reside on Italian territory
The Data Controller manages the processing of the Data.
Personal Data processed: Usage Data; Tracking Tools; various types of Data as specified by the privacy policy of the service.
Traffic optimisation and distribution
This type of service enables this Web Site to distribute its contents via servers located throughout the territory and to optimise its performance.
The Personal Data processed depend on the features and the way in which these services are implemented, which by their nature filter communications between this Website and the User's browser.
Due to the distributed nature of this system, it is difficult to determine the places where content containing the User’s Personal Data is transferred to.
SPAM protection
This type of service analyses the traffic of this Website, potentially containing Users' Personal Data, in order to filter out messages and content recognised as SPAM.
Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
Use of reCAPTCHA is subject to Google's privacy policy and terms of use.
Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling position; answers to questions; Tracking Tools.
Place of processing: Ireland - Privacy Policy.
Collecting privacy preferences
This type of service allows this Website to collect and save Users' preferences regarding the collection, use and processing of their personal information, as required by applicable privacy legislation.
Cookie Bot Consent Solution.
In line with current law, with the Cookie Bot Consent Solution, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we require the user's permission. This means that cookies classified as necessary are processed in accordance with Article 6(1)(f) of the GDPR. All other cookies, i.e., those belonging to the preference and marketing categories, are processed under Article 6(1)(a) of the GDPR.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or revoke your consent at any time from the Cookie Declaration on our website.
Specify your consent ID and the date when you contacted us regarding your consent.
Registration and authentication provided directly by this website
With registration or authentication, the User allows this Website to identify him/her and give him/her access to dedicated services. Personal Data are collected and stored exclusively for registration or identification purposes. The Data collected are only those necessary to provide the service requested by the User.
Direct registration (this Website)
The User registers by filling in the registration form and providing his or her Personal Data directly to this Website.
Personal Data processed: Postcode; city; Tax Code; surname; date of birth; email; billing address; physical address; country; first name; house number; telephone number; VAT number; password; province; company name; state; username.
Platform and hosting services
These services are intended to host and operate key components of this Website, making it possible to deliver this Website from a single platform. These platforms provide the Data Controller with a wide range of tools such as, for example, analytical tools, user registration management, comment and database management, e-commerce tools, payment processing tools, etc. The use of such tools involves the collection and processing of Personal Data.
Some of these services operate through servers located geographically in different places, making it difficult to determine the exact location where Personal Data are stored.
WordPress.com
WordPress.com is a platform provided by Automattic Inc. or Aut O'Mattic A8C Ireland Ltd., depending on how the Data Controller manages the processing of the Data, which enables the Data Controller to develop, operate and host this Website.
Personal Data processed: various types of Data as specified by the privacy policy of the service.
Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.
Displaying content from external platforms
This type of service makes it possible to display content hosted on external platforms directly from the pages of this Website and to interact with them.
This type of service may, however, collect data on web traffic related to pages where the service is installed, even when users do not use it.
Font Awesome (Fonticons, Inc.)
Font Awesome is a font style display service operated by Fonticons, Inc. that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: United States - Privacy Policy.
Google Fonts (Google Ireland Limited)
Google Fonts is a font style display service operated by Google Ireland Limited which enables this Website to integrate such content into its pages.
Personal data processed: Usage Data; Tracking Tools.
Place of processing: Ireland - Privacy Policy.
Further information on the processing of Personal Data
Online sale of goods and services
The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to finalise payment may be that relating to the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used.
User Rights
Users may exercise certain rights with regard to the Data processed by the Data Controller.
In particular, the User has the right to:
- withdraw consent at any time. The User may revoke his or her previously expressed consent to the processing of his or her Personal Data.
- oppose the processing of their Data. The User may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object can be found in the section below.
- access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User may verify the correctness of his/her Data and request that they be updated or corrected.
- obtain restriction of processing. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
- obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
- receive their Data or have them transferred to another data controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have them transferred without hindrance to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related thereto.
- lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Details on the right to object
Where Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing on grounds relating to their particular situation.
Users are informed that, should their Data be processed for direct marketing purposes, they may object to the processing without giving any reason. To find out whether the Data Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise rights
In order to exercise their rights, Users may address a request to the Data Controller's contact details indicated in this document. Requests are filed free of charge and processed by the Data Controller as quickly as possible, in any case within one month.
Cookie Policy
This Website makes use of Tracking Tools. To find out more, the User can consult the Cookie Policy.
Further information on treatment
Defence in court
The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of such proceedings in order to defend against abuses in the use of this Web Site or related Services by the User.
The User declares that they are aware that the Data Controller may be obliged to disclose the Data by order of public authorities.
Specific information
At the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services used by it may collect system logs, i.e., files that record interactions and which may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in connection with the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Responding to 'Do Not Track' requests
This Website does not support "Do Not Track" requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website, as well as, when technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please, therefore, consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect processing for which the legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data is any information that, directly or indirectly, also in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This is the information collected automatically through this Website (including by third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects with this Website, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. the time spent on each page) and details of the itinerary followed by the User.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.
User
The individual using this Website who, unless otherwise specified, is the Data Subject.
Data Subject
The natural person to whom the Personal Data refer.
Data Processor (or Manager)
The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Web Site. The Data Controller, unless otherwise specified, is the owner of this Web Site.
This Website (or this Application)
The hardware or software tool through which Users' Personal Data are collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookies
Cookies are tracking tools that consist of small portions of data stored within the User's browser.
Tracking Tool
Tracking Tool means any technology - e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows Users to be tracked, for example by collecting or storing information on the User's device.
Legal references
This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy relates exclusively to this Website.
